Platform Features

Over 70 Tools. One Platform.

Everything your business needs to capture leads, build trust, automate operations, and drive revenue — all included in one subscription.

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Communication & Messaging

Centralize every customer conversation into one powerful inbox.

2-Way Text Messaging

Have real, two-way SMS conversations with customers directly from the platform.

Missed-Call Text-Back

Automatically send a personalized text to anyone who calls and doesn't reach you.

Consolidated Social Chat

Manage Facebook Messenger, Instagram DMs, and Google Business Chat in one stream.

Smart Webchat Widget

Convert website visitors into leads with an intelligent, customizable chat widget.

Text Snippets

Save time with pre-written replies to your most frequently asked questions.

Ringless Voicemail Drops

Deliver personalized voicemails directly to customer inboxes without ringing.

Inbound & Outbound Calling

Make and receive calls directly from the platform with full call tracking.

Mobile App (iOS & Android)

Manage all conversations and leads from your smartphone, anywhere.

Reputation Management

Build a 5-star reputation that attracts customers automatically.

Automated Review Requests

Automatically ask satisfied customers to leave Google and Facebook reviews.

Review Response Management

Respond to all reviews from one dashboard to show customers you care.

Reviews AI for SEO

AI-powered review responses that boost your local search ranking.

Reputation Dashboard

Monitor your star rating, review volume, and sentiment in real time.

Review Funnel Builder

Guide happy customers to leave reviews while filtering negative feedback.

Multi-Location Management

Manage reviews for all your business locations from a single account.

New

Video Testimonials

Collect authentic customer video reviews via a shareable link — no app required. Embed them on your website with a branded widget.

AI-Powered Tools

Deploy a 24/7 AI workforce that handles leads while you sleep.

Voice AI Assistant

AI answers your phone, qualifies leads, and books appointments automatically.

Conversation AI Bot

Intelligent chatbot that handles inquiries and nurtures leads via text and web chat.

Workflow AI Builder

Describe your automation in plain English and AI builds the workflow for you.

Funnel AI

AI-generated sales funnels optimized for your industry and target audience.

Content AI Generator

Generate compelling marketing copy, social posts, and email content instantly.

Reviews AI

AI crafts personalized, SEO-optimized responses to every customer review.

AI Sales Bot

Conversational AI that qualifies leads and moves them through your sales pipeline.

Marketing & Campaigns

Launch beautiful campaigns that convert leads into loyal customers.

Drag-and-Drop Email Builder

Create stunning email campaigns with a professional, no-code editor.

Email Automation Sequences

Set up multi-step email nurture campaigns that run on autopilot.

Social Post Wizard

Plan, create, and schedule social media posts across all your channels.

Social Media Scheduler

Schedule weeks of content in advance and maintain a consistent presence.

Facebook & Instagram Ads

Launch and manage paid ad campaigns directly from the platform.

Landing Page Builder

Build high-converting landing pages with a drag-and-drop editor.

Funnel Builder

Create complete sales funnels with upsells, downsells, and order bumps.

A/B Testing

Test different versions of your pages and emails to maximize conversions.

Sales & CRM

Manage your entire sales pipeline from first contact to closed deal.

Contact Management

Organize all your leads and customers with rich contact profiles and history.

Pipeline Management

Create unlimited sales pipelines and track every deal through each stage.

Lead Scoring

Automatically score and prioritize leads based on their engagement and behavior.

Appointment Booking

Let customers book appointments directly into your calendar, 24/7.

Text-2-Pay

Send payment links via text message for instant, frictionless checkout.

Tap-2-Pay

Accept in-person payments with a tap using NFC technology.

Invoice & Payments

Create and send professional invoices with online payment processing.

Affiliate Program Manager

Build and manage a referral network to grow your business through word of mouth.

Automation & Workflows

Automate the repetitive tasks that eat up your time every day.

Visual Workflow Builder

Build complex automations with a drag-and-drop visual editor — no coding required.

Trigger-Based Automation

Automatically trigger actions based on customer behavior, time, or events.

Lead Nurture Sequences

Set up multi-channel follow-up sequences that run for days, weeks, or months.

21-Day Nurture Campaign

Pre-built, proven nurture campaign that converts cold leads into paying customers.

A2P 10DLC Registration

Ensure your text messages are delivered with proper carrier registration.

Webhook Integrations

Connect My Biz Suite to thousands of other apps via webhooks and Zapier.

Custom Automation Templates

Start fast with industry-specific automation templates built by experts.

Analytics & Reporting

Make data-driven decisions with real-time insights and reporting.

Real-Time Dashboard

See your most important metrics at a glance with a customizable dashboard.

Lead Source Tracking

Know exactly where every lead comes from to optimize your marketing spend.

Revenue Attribution

Track which campaigns and channels are generating the most revenue.

Conversation Analytics

Analyze response times, conversation outcomes, and team performance.

Review Analytics

Track your reputation score, review velocity, and sentiment over time.

Campaign Performance Reports

Detailed open rates, click rates, and conversion data for every campaign.

Support & Onboarding

You're never alone — our team is here to ensure your success.

24/7 AI Chat Support

Get instant answers to your questions any time of day or night.

Knowledge Base

Access hundreds of tutorials, guides, and how-to articles.

Office Hours

Join live weekly sessions with our team to get your questions answered.

Email Support

Dedicated email support with fast response times from real humans.

Learn Your CRM™ Course

60+ lessons to help you master every feature of the platform.

Free Business Audit

Get a personalized audit of your current marketing and tech stack.

Tech Setup Call

Work with our team to configure your account correctly from day one.

Community Access

Connect with other My Biz Suite users to share tips and strategies.

Ready to Unlock All 70+ Features?

Start with the Starter Plan at $97/mo or explore our Growth and Enterprise options.